Frequently Asked Questions
How often should I have my garage door serviced?
Your door should be serviced at least once a year to prevent any major problems.
What if I can’t get my garage door open?
Pull your emergency release cord to open the door and call ADS for service.
What if I have a broken spring?
Call ADS and we will replace your spring(s) asap
What if my garage door opener will not operate from my remote control?
You can reprogram your transmitter/receiver – refer to owner’s manual or call ADS
What if I have driven into my door?
Call your insurance company and then ADS. We may be able to replace the damaged section.
Consumer Education Checklist
Look for CDI Certification when searching for and evaluating garage door products and services – the Trusted Symbol of Confidence.
Things to ask for:
Workers Compensation or equivalent insurance coverage
Verifiable local business address and phone number
Customer references and testimonials
Verifiable consumer ratings
Things to be wary of:
Refusal to trouble-shoot over the phone
Low-ball pricing that’s too good to be true
No references or testimonials
Claims of multiple locations
Phantom or unverifiable addresses